The recent world situation has seen a move to encouraging people to work from home. At Ocean Website Design we would pleased to help your business service your customers remotely. We have a range of solutions that will support, sales, and customer engagement and create better customer relationships while working remotely.
Live online text chat facilities installed on your website.
Live chat and messaging create a personal connection with customers looking for support. It’s a fast and effective way to offer help without interrupting their experience.
Features:
- Notifications & Live Chat: Get notified when a cutomer wants to chat. Communicate using your mobile phone.
- Triggers: Send targeted and behavior-based messages to customers
- Pre-chat & offline forms: Gather information using forms to ask visitors for their contact information before starting a chat, or offline forms to ensure customers can contact you even while you’re away.
- Send Files: Send screenshots, images and file while in chat.
Webcam Consultations
Face to face contact with your customers using webcam or phone cam.
Features:
- Book an appointment time
- Charge people for consultations.
Live stream events, tutorials or classes
We can help set up a web page where you can live stream events such as music perfomances, fitness classes, education tutorials etc.
Skype/ Telephone Appointment Bookings
Take booking for Skype and Telephone calls online. Customers can select the best time to contact you and enter their phone or Skype details.
Project Management & Team Communication Tools
Manage everything you need to get work done and communications one place. A calm, organised way to manage projects, work with clients, and communicate with your team in one place. Keep track of projects in one place. Allows for confidentiality, file sharing etc.
Contact Ocean Website Design
If you would like a quote or have any questions about our website design services or need help to make your business work remotely then please let us know.
